Cart
0
£0.00
Website Terms and Conditions
1. Introduction
1.1 These terms and conditions of use ("Terms") explain how you may use our website and any of its contents ("Site"). These terms apply between Gianni Feraud Limited ("we", "us" or "our") and you, the person accessing or using the Site ("you" or "your").
1.2 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.
2. About us
2.1 We are Gianni Feraud Limited, a company registered in England and Wales under company number 04055535. Our registered office is at Sterling House, 9 East Road, Harlow, Essex CM20 2BJ. Our VAT registration number is 759974061. We are a licenced retailer of the Christiano Baldinucci brand and hold an exclusive licence to distribute Christiano Baldinucci products in the UK, Europe and the United States of America.
2.2 If you have any questions about the Site, please contact us by sending an email to info@christianobaldinucci.co.uk
3. Using the Site
3.1 The site is for your personal use only.
3.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.
3.3 We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the site from locations outside of the UK, you acknowledge that you do so at your own initiative and are responsible for compliance with local laws where they apply.
3.4 We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details at the top of these Terms.
3.5 As a condition of your use of the Site, you agree not to:
(a) misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack); or
(b) attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.
3.6 We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.
4. Registration and password security
4.1 Use of the Site may require registration, particularly in order to access restricted areas of the Site.
4.2 We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time.
4.3 You are responsible for making sure that your password and any other account details are kept secure and confidential.
4.4 If we have reason to believe that there is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.
4.5 Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy.
5. Your privacy and personal information
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy which is available on the Site. The Privacy Policy explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
6. Ownership, use and intellectual property rights
6.1 The intellectual property rights in the Site and in any text, video, audio or other multimedia content, software or other information submitted to or accessible from the Site ("Content") are owned by us and our licensors, unless we have linked to third-party content or websites or had expressed otherwise.
6.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of those intellectual property rights and are free to use them as we see fit.
6.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.
6.4 Unless you have our prior written consent, you are expressly prohibited from:
(a) using any automated process, software or script to extract, scrape, crawl or collect data or content from this site ("Site Content") in any manner, including but not limited to the use of web crawlers, bots or spiders;
(b) aggregating, collecting or compiling Site Content for commercial or non-commercial purposes. This includes, but is not limited to, the use of Site Content to create databases, directories or other aggregated content; and
(c) using any artificial intelligence ("AI") tools, machine learning algorithms, or other automated technologies to analyse, process or generate content based on or through the use of Site Content. This includes, but is not limited to, using the Site Content to (i) train AI models (ii) for any form or automated content generation and (iii) as input to an AI systems, as a prompt, request, question, instruction or similar.
By accessing and using this Site you agree to comply with these restrictions. Any attempt to bypass these restrictions may result in legal action and/or termination of access to the Site.
7. Submitting information to the Site
7.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to use through to the Site is confidential, commercially sensitive or valuable.
7.2 Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge bases as we reasonably see fit.
8. Accuracy of information and availability of the Site
8.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for purpose. Any reliance that you may place on the information on the Site is at your own risk.
8.2 We may suspend or terminate access or operation of the Site at any time as we see fit.
8.3 Any Content is provided for your general purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.
8.4 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.
9. Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site and is at your own risk.
10. Our responsibility to you
10.1 If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By 'foreseeable' we mean that, at the time these Terms were formed, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur as a result of something we did (or failed to do).
10.2 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
10.3 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
11. Events beyond our control
We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
12. No third party rights
No one other than us or you has any right to enforce any of these Terms.
13. Variation
13.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 13.
13.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
14. Complaints
14.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
14.2 The laws of England and Wales apply to these Terms, although if you are a resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
14.3 Any disputes will be subject to the non-exclusive jurisdiction or the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or the courts of another part of the UK in which you live.
Customer Terms and Conditions
These terms apply to any purchases you make on our website. Please read them carefully before you place any orders on our website, as they set out important information about your and our rights and obligations.
You must agree to these terms before you place your order.
You must be at least 18 years old to place an order on our website.
Your attention is particularly drawn to clause 18 of these terms, which sets out important limits and exclusions of our liability to you.
1 About us
We are Gianni Feraud Limited a company registered in England and Wales under company number: 04055535. Our registered office is at: Sterling House, 9 East Road, Harlow, Essex, England, CM20 2BJ. Our VAT number is: 759974061. We are a licenced retailer of the Christiano Baldinucci brand and hold an exclusive licence to distribute Christiano Baldinucci products in the UK, Europe and the United States of America.
2 How to contact us
You can contact us by sending an email to info@christianobaldinucci.co.uk
3 These terms
3.1 Any reference to 'we', 'us' or 'our' in these terms is to Gianni Feraud Limited t/a Christiano Baldinucci, and any reference to 'you' or 'your' is to the person placing an order on our website.
3.2 We may make changes to these terms at any time. However, the terms which apply to your order will be those in force at the time you submitted your order to us.
3.3 Please print out or save a copy of these terms and any emails from us for your records, as we will not save or file a copy for you. These terms are only available in English.
3.4 Your use of our website is governed by our Website Terms of Use which are available on our website.
4 Orders
4.1 Please check your order carefully and correct any errors before you submit it to us.
4.2 After you place your order, we will send you an acknowledgment email to let you know that we have received your order. This does not mean that your order has been accepted by us. Your order is an offer to buy products from us on these terms.
4.3 Acceptance of your order by us takes place when we dispatch your order to you, at which point a legally binding contract is formed between you and us on these terms. We will send you a shipping confirmation email to let you know once your order has been dispatched.
4.4 If we do not accept your order, for example because we have been unable to pre-authorise the payment, the products are unavailable, you are under 18 or there has been a mistake regarding the pricing or description of the products, we will email you using the details you provided when you placed your order. We have the right to reject any order for any reason.
4.5 If we are making any bespoke or personalised products for you, which are based on information, measurements and personal preferences that you provide to us, you are responsible for ensuring that the information is correct.
5 Availability
All orders are subject to availability. We cannot guarantee that any product will be available at any given time. In certain circumstances beyond our reasonable control, for example where there has been a change in law, we may need to stop selling certain products. If this happens and it affects your order, we will notify you by email, cancel your order and provide you with a full refund (including any delivery costs) if payment has already been taken.
6 Making changes to your order
If you would like to make any changes to your order after you have submitted it, please contact us as soon as possible and we will let you know if it is possible to change your order.
7 Product descriptions
7.1 Descriptions of our products are set out on our website.
7.2 Please read the product description carefully. Pictures and images of the products or their packaging on our website are for illustration purposes only. Your products and their packaging may vary slightly from those pictures or images.
7.3 We cannot guarantee that the colours displayed on your device will match exactly the appearance of your products. The colours of the products displayed on our website may vary depending on what device you are using and your settings.
7.4 All weights, sizes and measurements set out on our website are approximations and some of our items may differ or vary in size.
7.5 The colours of our products may vary depending on a number of factors such as the design, material and manufacturing batch. You accept that the colours of our products may vary slightly and may not be the exact shade or tint as the other.
8 Use restrictions
You must use our products only for domestic and personal use. You must not use our products for commercial, business or resale purposes.
9 Prices
9.1 Prices for our products are set out on our website. All prices include VAT (or other such tax) at the applicable rate, but exclude delivery charges. For information on delivery options and costs, go to clause 23.
9.2 Prices for our products and delivery charges may change at any time. Except as set out in clause 9.3 below, such changes will not affect existing orders.
9.3 If there has been an error on the website regarding the pricing of any of our products and this affects your order, we will try to contact you using the contact details you provided when you placed your order. We will give you the option to re-confirm your order at the correct price or to cancel your order. If we are unable to contact you, we will treat the order as cancelled and notify you by email.
10 Payment
10.1 You can pay by for our products with PayPal.
10.2 We will take payment from you immediately after the order has been placed. If the payment is unsuccessful, we will try to contact you using the contact details you provided when you placed your order. If we are unable to contact you, we will cancel your order and notify you by email.
11 Delivery dates and costs
11.1 You will be given available delivery options to choose from when you place your order.
11.2 Your order will be delivered on the selected delivery date or within the delivery period specified, depending on the delivery option you chose when you placed your order. We will deliver your order within 30 days of the shipping confirmation email unless otherwise agreed between you and us.
11.3 Any delivery dates stated during the order process, or in your order acknowledgment or shipping confirmation emails, are estimates, unless we have agreed a specific delivery date with you.
11.4 We will do all that we reasonably can to deliver your order within the delivery period or on the estimated delivery date. If your delivery is delayed, we will email you to let you know as soon as reasonably possible. However, we are not liable to you for any losses you incur if delivery or dispatch is delayed because of circumstances beyond our reasonable control, including circumstances with our preferred courier.
11.5 For international orders outside of the UK, you agree to pay all international shipping and delivery costs, customs charges and duties that are incurred. It is also your responsibility to comply with all applicable local laws and regulations in which the products are destined.
12 Delivery
12.1 We use DHL to deliver our goods
12.2 If something happens which is outside of our control and affects the estimated date of delivery, we will provide you with a revised estimated date for delivery.
12.3 Delivery will take place at the address specified by you when you placed your order with us.
12.4 Unless you and we agree otherwise, if we cannot deliver your goods within 30 days of the date of your Confirmation Email, we will:
12.4.1 let you know;
12.4.2 cancel your order; and
12.4.3 give you a refund.
12.5 If nobody is available to take delivery, please contact DHL directly using the tracking code assigned to your order.
12.6 You are responsible for the goods once they have been delivered to the address specified by you when you placed your order with us. In other words, the risk in the goods passes to you when you take, or a third party nominated by you takes, possession of the goods.
12.7 We may deliver your goods in instalments.
13 Overseas Orders
13.1 Our products are mainly intended for use by customers who reside in the UK. For international orders which are outside of the UK, you agree to:
13.1.1 be responsible for all international shipping and delivery charges;
13.1.2 comply with all local laws and regulations in the country for which the products are destined;
13.1.3 pay all taxes, duties and customs charges; and
13.1.4 familiarise yourself with all charges, taxes, duties and shipping costs that may be incurred before placing an order.
13.2 We will not be held liable for any delay in delivering your order due to any event outside of our control, such as international shipping delays, customs clearance and duty
14 Your right to cancel
14.1 You have the right to cancel this contract within 14 days of placing an order without giving any reason. This does not apply to products that have been worn or had their labels removed, perishable products, bespoke product or any products that have a protective or hygiene seal (such as underwear and beauty products etc.) if that seal has been broken.
14.2 To cancel your order, please email us at info@christianobaldinucci.co.uk You can also use the cancellation form available in the Schedule to these terms. To help us process your cancellation more quickly, please have your order number ready or include it in the email or cancellation form you send to us.
14.3 If you have already received your order and you wish to cancel pursuant to clause 14.1, you must return the products to us within 14 days of telling us that you want to cancel your order. The deadline is met if you send the products back to us before the 14-day period has expired. We strongly recommend that you get proof of postage. We may withhold the refund until we have received the products back from you.
14.4 Products must be returned to us in a new and unused condition and, to the extent possible, in their original packaging. We may make a deduction from the refund amount if you have handled the product in a way that has diminished the value of the product, if such handling was beyond what is necessary to establish the nature, characteristics and functioning of the products. You are responsible for the products while they are in your possession and in transit to us.
14.5 Unless your products are faulty or misdescribed, you are responsible for the cost of returning the products to us.
14.6 We will provide you with a full refund (including basic delivery charges, if applicable) as soon as possible. If you cancelled before you received any products, we will issue the refund no later than 14 days after the day on which you told us that you want to cancel. If you have sent products back to us, we will issue the refund no later than 10 working days after the day we receive the products back from you or, if earlier, 10 working days after the day you provide us with evidence that you have sent the products back.
14.7 We will issue your refund to the same payment method you used when you placed your order.
14.8 We do not provide any exchanges on returned products.
14.9 You accept and agree that any returns submitted not in accordance with this clause 14 shall not be eligible for a refund.
14.10 We only accept returns on products purchased from this site. Any Christiano Baldinucci products purchased via a third party merchant must be returned to the third party merchant.
15 Faulty products
15.1 Your legal rights in relation to faulty products (also known as 'statutory rights') are set out at the top of these terms. They are a summary of some of your key rights. For more detailed information on your rights and what you should expect from us, please:
15.1.1 contact us using the contact details at the top of this page; or
15.1.2 visit the Citizens Advice website www.citizensadvice.org.uk or call 0808 223 1133.
15.2 Nothing in this contract affects your legal rights if the goods are faulty. You may also have other rights in law.
15.3 If your goods are faulty, please contact us using the contact details as set out in clause 2 of these terms.
16 Events beyond our control
We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control.
17 Limitation on our liability
17.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
17.1.1 losses that were not foreseeable to you and us when the contract was formed;
17.1.2 losses that were not caused by any breach on our part;
17.1.3 business losses; or
17.1.4 losses to non-consumers.
18 Your information
Any personal information that you provide to us will be dealt with in line with our Privacy Policy available on our website, which explains what information we collect and hold about you, and how we collect, store, use and share such information.
19 No third party rights
No one other than us or you has any right to enforce any of these terms.
20 Transfer of rights
20.1 We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
20.2 You are not allowed to transfer your rights under these terms to anyone without our prior written consent.
21 Complaints
21.1 If you are unhappy with us or the products you ordered, please contact us at info@christianobaldinucci.co.uk
22 Dispatch and Delivery in the UK
We aim to dispatch orders between 2 to 7 business days and offer free DHL express delivery service to all UK orders. DHL tracking details will be provided so you can monitor any delivery updates. However, our courier may take longer if you reside in remote areas e.g Scottish Highlands and Northern Ireland, or any orders placed near any bank holidays etc. Please be aware someone may need to be available to sign for your order, otherwise the package may be kept by DHL who you can contact to reschedule a delivery date.
22.1 International Delivery
Delivery within Europe (excluding UK) costs between £15- £45 depending on size/weight of item. (The delivery cost will be calculated at check out and does not include any duties/taxes that can incur)
Delivery outside of UK and EU costs between £15- £80 depending on size/weight of item. (The delivery cost will be calculated at check out and does not include any duties/taxes that can incur).
Please note custom clearance/tax may impact your delivery and we will not be held responsible for any delays caused by customs.
23 Governing law and jurisdiction
23.1 The laws of England and Wales apply to these terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
23.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Schedule
Termination Cancellation Form
Date:
To: Gianni Feraud Limited t/a Christiano Baldinucci of Sterling House, 9 East Road, Harlow, Essex, England, CM20 2BJ
Email: info@christianobaldinucci.co.uk
I hereby give you notice that I wish to cancel my contract for:
Order Number:
Ordered On:
Received On:
Name of Customer:
Address of Customer:
Signature of Customer:
Website Privacy Policy
Christiano Baldinucci ("our website") is provided by Gianni Feraud Limited, a licenced retailer of the Christiano Baldinucci brand,("we", "our" or "us"). We hold an exclusive licence to distribute Christiano Baldinucci products in the UK, Europe and the United States of America. We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for how and what purposes it is used.
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you ("your personal data") in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation ("UK GDPR").
Given the nature of our website, we do not expect to collect the personal data of anyone under 13 years old. If you are aware that any personal data of anyone under 13 years old has been shared with our website please let us know so that we can delete that data.
What this policy applies to
This privacy policy relates to your use of our website only.
Throughout our website we may link to other websites owned and operated by trusted third parties to make additional products and services available to you. Those third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third party websites, please consult their privacy policies as appropriate.
Personal data we may collect about you
The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:
• Your name, address and contact information, including email address and telephone number.
• Any delivery addresses specified for your order.
• Your gender (if you choose to give this to us).
• Your billing information, transaction and payment card or other payment information you provide to us or via our third-party payment handler.
• Details of any information, feedback or other matters you give to us by phone, email, post or social media.
• Your account details, such as username and log in details.
• Your activities on and use of our website.
• Your purchase history and saved items.
• Information about how you use our website and technology systems.
• Your responses to surveys, competitions and promotions.
You must provide this personal data to use our website and the services on it unless we tell you that you have a choice.
Sometimes you can choose if you want to give us your personal data and let us use it. Where that is the case, we will tell you and give you the choice before you give the personal data to us. We will also tell you whether declining to share that personal data will have any effect on your use of our website.
We collect and use this personal data for the purposes described in the section 'How and why we use your personal data' below.
How your personal data is collected
We collect personal data from you:
• directly, we you enter or send us information, such as when you register with us, purchase products, send us feedback or participate in surveys; and
• indirectly, such as your browsing activity while on our website. We will usually collect information indirectly using the technologies explained in the section on 'Cookies' below.
How and why we may use your personal data
Under data protection law, we can only use your personal information if we have a proper reason, e.g.:
• where you have given consent;
• to comply with our legal and regulatory obligations;
• for the performance of a contract with you or to take steps at your request before entering into a contract; or
• for our legitimate interests or those of a third party.
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when rely on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contact us.
What we use your personal data for: Our reasons:
Creating and managing your account with us To perform our contract with you or to take steps at your request before entering into a contract
Providing products to you To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us For our legitimate interests, ie to minimise fraud that could be damaging for you and/or us
Enforcing legal rights or defend or undertake legal proceedings Depending on the circumstances:
• to comply with our legal and regulatory obligations
• in other cases, for our legitimate interests, ie to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website Depending on the circumstances:
• your consent as gathered—see 'Cookies' below
• where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price
If you have provided such a consent you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended Depending on the circumstances:
• your consent as gathered by the separate cookies tool on our website
• where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price
If you have provided such a consent you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products or other important notices Depending on the circumstances:
• to comply with our legal and regulatory obligations
• in other cases, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services To comply with our legal and regulatory obligations
We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, ie to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records Depending on the circumstances:
• to perform our contract with you or to take steps at your request before entering into a contract
• to comply with our legal and regulatory obligations
• where neither of the above apply, for our legitimate interests, eg making sure that we can keep in touch with our customers about existing orders and new products
Marketing our services to existing and former customers For our legitimate interests, ie to promote our business to existing and former customers
See 'Marketing' below for further information
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency
In such cases information will be anonymised where possible and only shared where necessary Depending on the circumstances:
• to comply with our legal and regulatory obligations
• in other cases, for our legitimate interests, ie to protect, realise or grow the value in our business and assets
Marketing
We may use your personal data to send you updates (by email, text message, telephone or post) about our products, including exclusive offers, promotions or new products.
We have a legitimate interest in using your personal data for marketing purposes (see above 'How and why we use your personal data'). This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.
You have the right to opt out of receiving marketing communications at any time by:
• contact us on the details below; or
• using the 'unsubscribe' link in or emails or 'STOP' number in texts.
We may ask you to confirm or update your marketing preferences if you ask us to provide further products in the future or if there are changes in the law, regulation or structure of our business.
We will always treat your personal data with the utmost respect and never share it with other organisations for marketing purposes.
For more information on your right to object at any time to your personal data being used for marketing purposes, see 'Your rights' below.
Who we share your personal data with
We routinely share your personal data with:
• third parties we use to help deliver our products to you, e.g. payment service provides, warehouses and delivery companies;
• other third parties we use to help us run our business, e.g. marketing agencies, website hosts and website analytics providers; and
• our bank.
We or the third parties mentioned above occasionally share personal data with:
• our external auditors, e.g. in relation to the audit of our accounts, in which case the recipient of the information will be bound by confidentiality obligations;
• our professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
• law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations; and
• other parties that may have or may acquire control or ownership of our business (and our or their professional advisors) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or the event of our insolvency. Usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.
How long your personal data will be kept
We will not keep your personal data for longer than we need it for the purpose for which it is used. If you stop using your account we will delete or anonymise your account data after ten years.
Transferring your personal data out of the UK
Countries outside of the UK have differing data protection laws, some of which may provide lower levels of protection of privacy. It is sometimes necessary for us to transfer your personal data to countries outside the UK. In those cases we will comply with applicable UK laws designed to ensure the privacy of your personal data.
Under data protection laws, we can only transfer your personal data to a country outside the UK where:
• the UK government has decided the particular country ensures an adequate level of protection of personal data (known as the 'adequacy regulation') further to Article 45 of the UK GDPR. A list of countries the UK currently has adequacy regulations in relation to is available here: A guide to international transfers | ICO;
• there are specific safeguards in place, together with enforceable rights and effectively legal remedies for you; or
• a specific exception applies under relevant data protection law.
Where we transfer your personal data outside the UK we do so on the basis on an adequacy regulation or (where this is not available) by legally-approved standard data protection clauses recognised or issued further to Article 46(2) of the UK GDPR. In the event that we cannot or choose not to continue to rely on either of those mechanisms at any time we will not transfer your personal data outside the UK unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law and reflected in an update to this policy.
Any change to the destinations to which we send personal data or in the transfer mechanism we rely on to transfer personal data internationally will be notified to you in accordance with the sections on 'Changes to this privacy policy' below.
Cookies
A cookie is a small text file which is placed onto your device when you use our website. We use cookies on our website to help us recognise you and your device and store some information about your preferences or past actions.
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner's Office - Cookies | ICO.
Your rights
You have the following rights, which you can exercise free of charge:
Access to a copy of your personal data The right to be provided with a copy of your personal data
Correction (also known as rectification) The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten) The right to require us to delete your personal data—in certain situations
Restriction of use The right to require us to restrict use of your personal data in certain circumstances, eg if you contest the accuracy of the data
Data portability The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use The right to object:
• at any time to your personal data being used for direct marketing (including profiling)
• in certain other situations to our continued use of your personal data, eg where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you
We do not make any such decisions based on data collected by our website
The right to withdraw consents If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time
You may withdraw consents by contacting us.
Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn
For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us. You may also find it helpful to refer to the guidance from the UK's Information Commission on your rights under the UK GDPR.
If you would like to exercise any of your rights, please email us using the details provided in this privacy policy. When contacting us, please:
• provide enough information to identify yourself and any additional identity information we may reasonably request from you; and
• let us know which right(s) you want to exercise and the information to which your request relates.
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
Please contact us if you have any queries or concerns about our use of your personal data. We hope we will be able to resolve any issues you may have.
You also have the right to lodge a compliant with the Information Commissioner. They may be contact using the details at https://ico.org.uk/make-a-complaint/ or by telephone: 0303 1231113.
Changes to this privacy policy
We may change this privacy policy from time to time. When we make significant changes we will take steps to inform you.
How to contact us
You can contact us by email if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Please contact us by email at info@christianobaldinucci.co.uk